THE ESTIMATED ARRIVAL DATE IS ADVISED ON EACH PRODUCT PAGE.

All letters are custom made to order, and the following production times will apply

WALL LETTERS
Unpainted: 3 - 5 business days
Painted: 2 - 3 weeks
Children's Patterned: 2 weeks

FREESTANDING LETTERS
Unpainted: 3 - 5 business days
Painted: 3 - 4 weeks
Personalised: 3 - 4 weeks

GIANT LETTERS
Unpainted: 7 - 10 days
Painted: approx 3 weeks

A - Z SETS
Unpainted: 3 - 5 business days
Painted: 2 weeks

MONOGRAMS & JOINED
Unpainted: 7 business days
Painted: approx 3 weeks

WEDDING LETTERS
Unpainted: 7 business days
Painted: approx 3 week

Please note, at peak times, the production times may vary.
We do not keep any letters in stock, and it is not possible to pay extra to expedite the production time.


Shipping Info

We ship worldwide!
The shipping fee will be calculated automatically when you select your shipping country at checkout.

UK Shipping

Most UK parcels will be delivered by Royal Mail 1st class parcels. Larger and heavier parcels ship via Parcel Force. Delivery is typically 2 working days afer despatch.
Please remember we make your letters to order, so do note the production times above.

Overseas Shipping

Most parcels ship via Royal Mail Airmail, and will be delivered by your national mail carrier. A signature will be required on delivery. Please allow up to 10 business days for delivery of your item.
Please remember we make your letters to order, so do note the production times above.

Oversized Shipping Fee

The giant sized (50cm +) letters are too large to send via standard shipping, and will be delivered by courier. A shipping fee of £15 applies to these products. The oversized shipping fee is a flat rate of £15 - this price is the same regardless of how many other products you  purchase (no other shipping charge will be added if you purchase smaller letters too)
We can currently only ship our giant letters to the UK and Ireland.

International Oversized Parcel Surcharge

In some circumstances, your overseas order will be subject to additional shipping fees, depending on your location and overall weight and size of the letters.
We will contact you after purchase if an additional fee is required. Or, please email us to check before you order, and we can let you know if extra cost will be incurred.