Contact us : via email or phone (+44) 02870 327625
Opening Hours: Monday - Friday 9am to 5.30pm.
Returns and Refunds Policy Under the Distance Selling Regulations, once your Wooden Letters Company order has been confirmed, you do not have a right to cancel your order, due to the personalised purchase to your own choice and specification.
In the event of loss or damage in the course of delivery, the Seller will, on receiving reasonable evidence of such loss or damage, provide replacement products. In the event of loss or damage after delivery to the nominated address, the Seller shall have no further liability.
Shipping and Delivery The Wooden Letters Company ships merchandise worldwide. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Due to the bespoke nature of the merchandise, items will be dispatched 5 working days after purchase.
